Important Policies

Bad Weather Cancellations
Your family's safety and mine are my upmost concern in the unpredictable PA winter weather. If Huntingdon Area School District is on the following delays, my appointment schedule will shift as follows: 

• 9:00 appointment canceled if on 2 Hour Delay
• 9:00 & 10:30 appointment canceled if on 3 Hour Delay
• all appointments canceled if School is Closed

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Gift Certificate Policy
Under PA law, gift certificates are considered contracts to perform a service or deliver a good by a specified date upon presentation of the certificate. For my accounting purposes, all gift certificates for A Simple Escape will expire one year from purchase date.

Receiving Your Purchased Gift Certificates: 

• If you are paying online, please be sure to include who the certificate is for and the email or mailing address you would like it shipped to in the comments of your secure  checkout.
• If you are paying in person or via mail, please be sure to let me know who should receive the certificate and the email, mailing address, or exchange appointment where you would like to receive the certificate(s).